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Commercial Transaction Act Information

Vendor
HPS Co., Ltd.
Operations Manager
Kiyoaki Sadate
Postal Code
113-0033
Address
5th floor Dai-yon Taihei Building, 1-21-5 Hongō, Bunkyō-ku, Tokyo, Japan
Information about Taxes and Duties
Sales Tax(10%)
Flat rate domestic shipping: ¥540 (tax included)
Collect on Delivery fee: ¥330 (tax included)
Bank transfer fees
Order application expiry date
If payment is not received within 7 days after an order is placed, the order will be automatically cancelled.
Returns
Returns should be made by calling our customer service number within 1 week of receiving your order. Only unopened items will be accepted as returns.
The shipping and handling costs associated with returns will be covered by us in cases of mistaken or damaged items, otherwise customers will be responsible for any extra charges.

* Refunds:
After we have received the returned products we will refund the amount to the specified bank account within 5 business days.

* Contact information for returns:
 Telephone number: 03-3817-0855
 Email address: contact@hippopotamus.co.jp
 Address: 5th floor Dai-yon Taihei Building, 1-21-5 Hongō, Bunkyō-ku, Tokyo, Japan 113-0033
 Department Head: Hideya Ohashi
Available Stock
Please check available stock by viewing the product pages.
Delivery Information
For payments made by credit card/Collect On Delivery:
Unless otherwise noted, all orders will be shipped within 5 business days.

For bank transfer/payment via convenience stores:
Orders will be shipped once payment is received.

* More time may be required to prepare very large orders.
* Orders will not be shipped on weekends or holidays.
Payment Methods
Credit card (VISA, Mastercard, JCB, American Express, DINERS)
Collect On Deliverybr> Payment via convenience store
Bank transfer
PayPal
Amazon pay
Service Name
HIPPOPOTAMUS ONLINE STORE
Telephone
03-3817-0855 (Business hours: Weekdays 10:00 - 16:00 * excluding holidays)
Public Email Address
info@hippopotamus.co.jp
Home Page Address
https://hippopotamus.co.jp

 

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