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Commercial Transaction Act Information
Commercial Transaction Act Information
- Vendor
- HPS Co., Ltd.
- Operations Manager
- Kiyoaki Sadate
- Postal Code
- 113-0033
- Address
- 5th floor Dai-yon Taihei Building, 1-21-5 Hongō, Bunkyō-ku, Tokyo, Japan
- Information about Taxes and Duties
- Sales Tax(10%)
Flat rate domestic shipping: ¥540 (tax included)
Collect on Delivery fee: ¥330 (tax included)
Bank transfer fees - Order application expiry date
- If payment is not received within 7 days after an order is placed, the order will be automatically cancelled.
- Returns
- Returns should be made by calling our customer service number within 1 week of receiving your order. Only unopened items will be accepted as returns.
The shipping and handling costs associated with returns will be covered by us in cases of mistaken or damaged items, otherwise customers will be responsible for any extra charges.
* Refunds:
After we have received the returned products we will refund the amount to the specified bank account within 5 business days.
* Contact information for returns:
Telephone number: 03-3817-0855
Email address: contact@hippopotamus.co.jp
Address: 5th floor Dai-yon Taihei Building, 1-21-5 Hongō, Bunkyō-ku, Tokyo, Japan 113-0033
Department Head: Hideya Ohashi - Available Stock
- Please check available stock by viewing the product pages.
- Delivery Information
- For payments made by credit card/Collect On Delivery:
Unless otherwise noted, all orders will be shipped within 5 business days.
For bank transfer/payment via convenience stores:
Orders will be shipped once payment is received.
* More time may be required to prepare very large orders.
* Orders will not be shipped on weekends or holidays. - Payment Methods
- Credit card (VISA, Mastercard, JCB, American Express, DINERS)
Collect On Deliverybr> Payment via convenience store
Bank transfer
PayPal
Amazon pay - Service Name
- HIPPOPOTAMUS ONLINE STORE
- Telephone
- 03-3817-0855 (Business hours: Weekdays 10:00 - 16:00 * excluding holidays)
- Public Email Address
- info@hippopotamus.co.jp
- Home Page Address
- https://hippopotamus.co.jp
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